Chasing Patients to Pay for Records Requests: Whose Responsibility Is It?

When it comes to records requests, practices know it’s no fun chasing down payment from patients. Yet often practices don’t realize this task isn’t really their responsibility, especially when the… Read More

Copying Medical Records & Fee Approvals

The understatement of the decade may be that the medical record portion of the healthcare industry has changed. Over the past few years, ScanSTAT has been tracking these changes and… Read More

Don’t Get Abused by “Mandatory” Insurance Reviews

We would like to address a common issue our clients face when it comes to insurance reviews/audits/HEDIS. Often third party companies try to bully practices into letting them come in… Read More

How to Put 3rd Party Retrieval Companies on Your Do Not Call List

When we talk to customers, a common grievance we hear is, “We’re being bombarded by third party retrieval companies wanting to know the status on their records requests. They call… Read More

Analog or eFaxing and HIPAA

We are often asked at ScanSTAT about faxing medical records.  With the changes to HIPAA Security and Privacy Rules from the HITECH Act and the many permutations and combinations of… Read More

New ScanSTAT White Paper: Reporting Obligations in Response to Subpoenas

Has your practice ever received a subpoena or court order requesting or requiring you to send a medical record, but you’re unsure of how to proceed? Or, perhaps you’ve had… Read More