How Do I Handle A Request When No Records Are Found?

Occasionally healthcare organizations receive requests for medical records where no records are returned after the specified search.  How should healthcare organizations handle responding to the requestor when no records are… Read More


When a patient moves between treatment facilities, there is often a need for their medical information and record to follow.  Requests for records made by a covered entity to be… Read More

Considerations For Subpoenas And Release Of Information

The release of information process can include requests that need to be handled with a different level of sensitivity, like subpoenas. A “subpoena duces tecum”, frequently just referred to as… Read More

How Do I Handle A HIPAA Unauthorized Disclosure?

What Is the Process for Handling HIPAA Unauthorized Disclosures? With the industry averaging more than one data breach per day, unauthorized disclosures are a reality for today’s healthcare organization.  We’ve… Read More

HEDIS Season Is Here – Are You Ready?

To help your organization get ready for HEDIS reviews, we assembled these FAQs to answer questions you may have. This information covers a number of aspects including the fundamentals of… Read More

What Is the Minimum Necessary Standard & What Does It Mean for Your Practice?

Do not be misled by complaining requestors under the wrongful claim of “Minimum Necessary” Violations. Confrontational requestors may challenge the content provided in response to a records request because they… Read More