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Release of Information and the Patient Experience

Patient experience is at the center of medical care efforts, and your health information management processes directly impact this experience. Release of information is critical to a patient’s ability to… Read More

Exactly Why Does Fulfilling A Simple Medical Record Request Feel So Complicated?

Your staff or ROI vendor receives a legitimate request for John Smith’s medical record. This should trigger a straightforward response. Instead, one or more of the following scenarios might occur:… Read More

Why Would a Medical Practice Outsource its Inbound Document Management?

A Federally Qualified Health Center (FQHC) was growing, which led to an influx of records that needed quick and accurate indexing in patients’ charts. The FQHC’s internal team was filing the faxes… Read More

Monitoring Reporting Metrics to Maximize Your ROI and HIM Performance

The adage “what gets measured gets managed” rings true in the health information and medical record management industry. Keeping a consistent, close watch on performance metrics will help your HIM… Read More

Onboarding Components for a Successful Release of Information Partnership

When it comes to selecting the right Release of Information partner, there are so many details to consider. Cost, staffing capabilities, customer service, quality assurance, compliance and security are all important pieces to… Read More

Health Information Professionals Week 2021

Health Information Professionals Week takes place April 18 – 24. With all of the major changes rocking the healthcare industry over the past year, now more than ever it’s clear… Read More