Streamline Your Medical Record Release Process
Hospitals, clinics and organizations across the industry depend on ScanSTAT Technologies to quickly and securely process medical records.
Using our experts or your own, process requests for electronic and paper medical records using our EMR-enabled technology, digitally capturing requested information.
Today’s healthcare organizations face greater demands than ever from patients and payers needing medical records quickly and accurately. How do you deliver HIPAA compliant, accurate and timely distribution of medical records without burdening your staff or upsetting your budget? Simple. Trust ScanSTAT.
COMPLETE
Release of Information
Advanced automation and expert onsite staff
Reduces staff workload
Eliminate ROI overhead costs
Maximizes EMR efficiency
Guaranteed consistent service via certified ROI specialists
Ensures HIPAA and regulatory compliance
Improves staff productivity
REMOTE
Release of Information
You submit request, we do the rest
Completely relieves your practice of the ROI administrative burden
Eliminates ROI overhead costs
Maximizes EMR efficiency
Frees up space for healthcare delivery
Ensures HIPAA and regulatory compliance
Improves staff productivity
U-CONTROL
Release of Information
You control what’s released, we do the rest
Allows complete control of the information released
Maximizes EMR efficiency
Reduces ROI overhead costs
Ensures HIPAA and regulatory compliance
Improves staff productivity
LEVERAGE SCANSTAT’S RELEASE OF INFORMATION SERVICE FOR A VARIETY OF BENEFITS
Handling all of the steps required in release of information with hourly staff can be difficult. When a key team member is out sick or an unusually high number of release of information requests are received, you may not have the capacity to complete the requests.
By partnering with ScanSTAT, you gain a well-trained health information management team with built in staff redundancies, audit layers and compliance resources. That means we’ll never call in sick, show up late or need to be retrained. You can focus on managing the clinical metrics vital to your organization and leave the medical record workflows to us.
RAPID FULFILLMENT
Rest assured your records are processed within 24 hours, providing secure and reliable service during the transfer and release of medical records.
INCREASED SAVINGS
Gain cost efficiencies by outsourcing. Our clients saved an average of 50% by using our release of information service.
UNPARALLELED ACCURACY
Trust us to handle records quickly and accurately. Our workflows and internal audit procedures result in an accuracy rate of 99.97%.
LIABILITY TRANSFER
Shift the compliance burden to us as your trusted business associate and rely on our compliance team to handle all HIPAA liability issues.
FRIENDLY SERVICE
Your patients, peers and requestors will be treated with the utmost professionalism and responsiveness over live phone assistance.

COMPLETE Release of Information
What ScanSTAT does:
- Manages onsite customer service
- Digitally validates and scans the request authorization via secure web portal
- Offers HIPAA compliant tracking via secure web portal
- Electronically captures EMR information
- Scans paper records as needed
- Triple QA processing
- Securely release records to requestors (electronically when possible/CD when needed)
- Performs customer service and collection duties (with secure access to the released images for your staff)
REMOTE Release of Information
What your staff does:
- Opens, verifies and submits request letter securely to ScanSTAT’s Remote Operations Center
What ScanSTAT does:
- Validation of request authorization
- Electronically captures EMR information
- Creates HIPAA compliant online tracking (with secure access to the release images by the staff)
- Triple QA processing
- Securely releases records to requestors (electronically when possible/CD when needed)
- Performs customer service and collection duties


U-CONTROL Release of Information
What your staff does:
- Validates and scans the request authorization
- Electronically captures EMR information
- Pulls and scans the paper records as needed
What ScanSTAT does:
- Creates HIPAA compliant online tracking (with secure access to the released images by the staff)
- Double QA processing (initial QA by your staff)
- Securely releases records to requestors (electronically when possible/CD when needed)
- Performs customer service and collection duties
- Your area generates a revenue stream for your facility
MAKE THE SWITCH
Whether you’re handling records requests in-house or utilizing an outside resource, ScanSTAT makes it simple to switch. Start today with an overview of our Release of Information services to find out how we can completely remove the workflows and call volumes of your records requests.