When considering the switch to an outsourced electronic release of information (eROI) provider, sometimes questions are best answered by reading about someone who has already done it. ScanSTAT Technologies offers you the story of our client, Nevada Medical Clinic, who made the switch from in-house records request processing to outsourcing with ScanSTAT a little over a year ago.
Nevada Medical Clinic is a 10 provider family practice clinic that has been serving the greater Nevada, Missouri area for over 40 years. Treating approximately 3,500 patients per month, the well-respected family practice continually strives to provide the highest quality patient care by staying abreast the latest methods, equipment and practice management approaches – including the use of an EMR platform to manage electronic medical records.
The practice was spending an average of 8-10 hours per week, split between several staff members, processing medical records requests. The electronic record format, paired with their efforts to meet Meaningful Use, opened the door for the practice to recognize opportunities to streamline records requests workflows and better use their staff’s time and resources. They searched for alternative solutions, and after a peer recommendation, chose ScanSTAT Technologies to handle their eROI needs.
ScanSTAT now fulfills all electronic medical records requests for Nevada Medical Clinic and has helped the clinic increase efficiencies, productivity and increase focus on patient care. Some other benefits they’ve realized from the seamless implementation of ScanSTAT’s eROI services with their EMR:
- Increased responsiveness to patient record requests
- Meeting Meaningful Use Measure 12
- Cutting overall records handling responsibilities from 6.5 FTE down to 1.5, without changing their headcount
- Reduced staff training burden
- Lower bottom line costs and increased return on their EMR investment
To read the full story and get all the details of how ScanSTAT has helped Nevada Medical Clinic increase patient satisfaction, download the case study, or contact one of ScanSTAT’s eROI specialists to learn more.