As medical records experts, we chat with a lot of medical practices and clinics about their medical records workflows and processes, and ways of overcoming the challenges they face with these tasks on a daily basis. In these conversations, we discover that although many practices with EMR systems are thrilled with the thought of leveraging remote records services for tasks like release of information, they are hesitant to “make the jump”, because it only covers one duty of their medical records department. Some feel they need a more comprehensive solution that will cover both outgoing and incoming patient information to get the most value out of using remote records services.
It is from this real customer input that ScanSTAT’s Inbound Document Management services were born. Inbound document management is a 100% remote medical records management service designed to increase efficiency and effectiveness at your practice while helping you lower current overhead expenses. Using a HIPAA secure network connection, ScanSTAT will access all incoming information the practice receives throughout the day. Our trained technicians dissect the information and appropriate it within your EMR as needed, so you can focus on more patient oriented activities. What’s more, we file continuously throughout the day, customize the service to fit the specific needs of your practice, and charge one low flat rate per file (no matter the size).
We built this inbound document management records solution with practices of all shapes and sizes in mind.
- If you’re a large practice: When used in conjunction with electronic release of information (eROI) services, it provides a comprehensive solution that enables practices to essentially outsource their entire medical records department once they go electronic on an EMR.
- If you’re a smaller practice: Inbound document management allows practices to reallocate time and resources spent by the office manager, receptionist or other staff member that deals with incoming patient information in the EMR. This means you can focus on more patient-focused activities and other areas of the practice that need your attention.
Regardless of your practice size, perhaps the greatest benefit of using inbound document management service is the way physicians can provide improved care for their patients. Since we file throughout the day, physician’s can have confidence that their patients’ charts will be ready and updated with the information they need by the time they need it. This can make a world of difference for improving patient satisfaction at the time of their appointment – what better result could you ask for?
Contact an inbound document management representative today to learn more about how this service works with your EMR, and ask us how to get started today.